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Frequently Asked Questions:


    • How soon can a care provider begin?
      • We are able to begin services as soon as we have all the required paperwork and staff complete the required paperwork.


    • Once I start service, can I adjust the schedule? Will I have the same care provider?
      • The schedule is completely up to you. However, the more consistent the schedule the more likely you will have the same caregiver.


    • Do you accept Medicare or Medicaid?
      • We accept Medicaid through the Community First Choice Program.


    • Do you accept long-term care insurance?
      • We work closely with several different Long Term Insurance companies. We make it a smooth process by filing and submitting everything for you.


    • If I have an emergency, can I reach the office?
      • We are available 24/7. You will always be able to reach a staff member.


    • How much do your services cost?
      • The rates for our services are very competitive and vary depending on the level of care that is needed. To find out more, please give our office a call.


    • What happens if my loved one’s care needs to change?
      • We employ care providers from companions to RNs. As your loved one’s needs change, we can help you make those transitions.


    • If my loved one goes to the hospital or to a facility, can you still help?
      • Yes! We can be with your loved one every step of the way.  We specialize in transitions to and from hospitals and facilities.


    • What do you mean by “light housekeeping”?
      • Light housekeeping is the everyday tidying of a home. It can consist of: laundry, dishes, changing the linens, wipe downs and vacuuming.


    • Do I have to sign a contract or keep services for a specified period of time?
      • We do have a standard service agreement that outlines the services that we will provide, which protects you and us. However, you can cancel our service at any time.  Call for more details.


  • Are your services only for seniors?
    • We also provide services to young adults, individuals with disabilities, victims of accidents, people recovering from a recent illness or surgery, and anyone who needs a little help getting around town.